Retail Growth Masterclass: Tap Into the Power of Repeat Sales
On 21 August 2025, Storso joined fellow entrepreneurs and retailers at the Retail Growth Masterclass, hosted at Universal Serviced Offices, Bangsar South. The event was organized by EasyStore in collaboration with E3hubs.com, Alliance Bank, and other ecosystem partners — all working together to empower business growth.
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Unlocking the Power of Repeat Sales
The theme, Tap Into the Power of Repeat Sales, focused on one of the strongest drivers of sustainable retail growth: customer retention. Attracting new customers is important, but building loyalty and encouraging repeat purchases can deliver far greater long-term impact.
The session shared practical, actionable strategies to help retailers build stronger customer relationships, boost lifetime value, and create consistent revenue streams — turning transactions into lasting connections.
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Alliance Bank: Enabling Growth with Digital SME Financing
A highlight of the event was Alliance Bank’s introduction of its Digital SME Financing program. The initiative is designed to help small and medium enterprises (SMEs) access fast, simple, and digital-first financing solutions — providing entrepreneurs with the capital they need to expand operations, strengthen cash flow, and invest in growth opportunities.
By promoting financial agility alongside sales strategies, the event reminded participants that sustainable growth comes from both customer loyalty and solid financial support.
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Insights from Event Speakers
In addition to financial empowerment, attendees gained valuable knowledge from expert speakers representing leading companies:
• Ninja Van — Shared strategies on how reliable logistics and delivery services can enhance customer experience, which is crucial for driving repeat sales in e-commerce and retail. Their perspective highlighted the cross border e-commerce and the importance of efficient order fulfillment in building customer trust and loyalty.
• brp.com.my — Provided insights into digital marketing and brand positioning, showing how businesses can leverage technology and creativity to stay competitive with data-driven solutions. Their expertise helped participants understand how to connect with the right audience and turn brand visibility into long-term customer relationships.
• ambty.com — Shared perspectives on how creative branding and customer engagement can help businesses stand out and encourage repeat sales.
Together, these speakers offered a well-rounded view of retail success — from logistics to marketing to brand identity.
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Universal Serviced Offices: A Hub for Business Collaboration
The choice of Universal Serviced Offices, Bangsar South, as the venue was fitting. More than just an office space, it represents a modern hub for entrepreneurs — offering flexible workspaces, professional facilities, and a collaborative environment where businesses can connect and thrive.
For many entrepreneurs, such serviced offices provide the infrastructure and community needed to scale effectively while remaining cost-efficient.
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Building Together for the Future
This event underscored the power of collaboration between platforms like EasyStore, networks such as E3hubs.com, financial partners like Alliance Bank, logistics leaders like Ninja Van, creative agencies such as brp.com.my and ambty.com, and business-friendly spaces like Universal Serviced Offices.
Together, they create a supportive ecosystem that helps entrepreneurs learn, grow, and succeed.
At Storso, we take inspiration from initiatives that empower businesses with both knowledge and resources. The Retail Growth Masterclass is a reminder that growth is not just about making sales — it’s about building relationships, leveraging support, and creating value that lasts.